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Laila Tehrani

@lailatehrani

Global Contracts Manager at Verifone who automated contract intake and triage with a custom Claude AI Skill.

At Verifone, I owned global contract lifecycle management operations on Conga CLM and built a custom Claude AI Skill to automate contract-request intake and triage. I also redesigned workflows and maintained contract templates, clauses, and negotiation playbooks to support consistent drafting and faster contract cycles.

At Mazda Motor of America, I led the search and selection of Apttus CLM and served as project manager for its implementation across departments. Earlier, I built an export-control compliance program at M.D. Anderson Cancer Center and developed policies and procedures at Carrington Mortgage Holdings.

Experience

Work history, roles, and key accomplishments

Global Contracts Manager

Verifone, Inc.

Apr 2021 - Nov 2026 (5 years 7 months)

Owned global contract lifecycle management operations on Conga CLM, e-signature, and knowledge-management platforms, supporting a legal team of 30. Redesigned intake and routing workflows, built a custom Claude AI Skill for automation, and directed system integrations.

Conga

eSignatures

Claude AI Contract Lifecycle Management Workflow Design AI Automation System Integration Training

Legal Tracker

Oracle

Corporate Paralegal – Contracts

Franchise Services, Inc.

Feb 2019 - Apr 2021 (2 years 2 months)

Filed franchise disclosure documents for multi-state registration and drafted, revised, and maintained franchise and vendor contracts. Served as primary contract point of contact for field operations, resolving issues and reducing escalations.

Franchise Disclosure

Contract Drafting

Trade Mark Renewals

UCC Filings

Regulatory Compliance

Specialist, Contracts

Mazda Motor of America, Inc.

Jan 2017 - Jan 2019 (2 years)

Led enterprise-wide selection and implementation of Apttus CLM, managing RFP, vendor evaluation, and project management. Delivered training and drove adoption across North American departments.

Apttus CLM

RFP Management Vendor Selection Project Management Workflow Design Training Contract Review KPI Reporting

Policies and Procedure Writer

Carrington Mortgage Holdings

May 2015 - Dec 2016 (1 year 7 months)

Authored and maintained policy and procedure documentation across mortgage-lending business units, partnering with Legal on litigation manuals and state servicing guides. Managed full documentation lifecycle.

Policy Writing Document Management Legal Compliance

Redlining

Archiving

Contract Administrator / Federal Funding Manager / Labor Compliance Officer

CivilSource, Inc.

Aug 2014 - May 2015 (9 months)

Drafted proposals for public works engineering contracts and managed federal funding compliance, including Caltrans filings and labor compliance monitoring. Negotiated terms for MSAs, NDAs, and LOIs.

Contract Drafting

Federal Compliance

Caltrans

Labor Compliance Negotiation

RFP Interpretation

Overseas Material Course Developer

Independent Consultant

Jan 2011 - May 2014 (3 years 4 months)

Partnered with overseas faculty to develop university-level course materials and assess learning outcomes.

Curriculum Development

Course Material Design

Learning Assessment

RA Analyst / Compliance Specialist – Export Control

M.D. Anderson Cancer Center

Dec 2008 - Jun 2010 (1 year 6 months)

Built and implemented the institution's export-control compliance program, including technology control plans and licensing determinations. Drafted license applications and served as liaison to federal departments.

Export Control Compliance

Licensing

Technology Control Plans

Material Transfer Agreements

Training