Laiba Iftikhar

Manage patient intake and documentation in EHR systems, coordinate virtual appointments, and support lab order and prescription workflows. Serve as primary point of contact for patient concerns and handle insurance eligibility verification, claims tracking, and prior authorizations.

Processed insurance verifications, managed end-to-end claim submissions, and updated patient records in EHR systems. Coordinated specialist referrals, handled prescription refills and medication prior authorizations, and managed lab orders, medical records, and medication appeals.

Supported multi-provider telehealth operations by maintaining electronic health records and scheduling virtual patient appointments. Assisted with medical billing tasks including insurance verification, claims processing, denial resolution, and lab requisition coordination.

Completed rotations across ambulatory care, clinical services, radiopharmacy, inventory control, and dispensing. Gained hands-on experience in oncology pharmacy practice and specialty medication management.

Rotated through outpatient, emergency, and clinical pharmacy departments to develop practical dispensing and patient counselling skills. Assisted with inventory management and complied with hospital storage protocols.

Completed a Doctor of Pharmacy (PharmD) degree with comprehensive training in clinical pharmacy, patient care, pharmacology, and healthcare administration.

Completed Higher Secondary School Certificate (Pre-Medical) studies.

Completed Secondary School Certificate requirements.