Fawad Khalid

Worked in OPD pharmacy, the sterilization department, and clinical wards. Assisted with pharmacy and ward support activities in a hospital setting.

Worked in central, OPD, and emergency pharmacies. Assisted in dispensing medications and supported day-to-day pharmacy operations.

Learned inventory management, prescription handling, and pharmacy workflow operations. Managed Good Pharmacy Practice (GPP) procedures and provided guidance to patient queries.

Assisted in production and supported Quality Assurance (QA) and Quality Control (QC) activities.

Managed customer service interactions, including handling dissatisfied or angry customers. Coordinated tasks to support team efficiency while demonstrating strong English communication and time management.

Handled scheduling and appointment coordination and maintained accurate, organized, confidential patient documentation. Processed prescription refills and prepared patient charts prior to consultations.

Supported patient care coordination and clinical documentation workflows. Helped reduce insurance claim denials by identifying and correcting coding/documentation issues before submission.

Completed Doctor of Pharmacy (Pharm-D) studies at the University of Sargodha (2020–2025), including experience with electronic health record systems such as eClinicalWorks (eCW).

Earned an Associate Degree in Science from the University of Sargodha.

Completed FSc (Pre-Medical) at Punjab College of Science in Lahore.

Completed the Precision Medicine course (Coursera).

Completed the Stories of Infection course (Stanford University).

Completed the Patient Perspective on Medicine course (Coursera).