Open to opportunities

Kyra Reynolds

@kyrareynolds

Message

Detail-oriented customer service administrator with a passion for sales support.

United States

Message

What I'm looking for

I am looking for a role that values customer relationships and offers opportunities for growth in sales and marketing.

As a Wholesale Customer Service Administrator at Panache Lingerie, I have honed my skills in processing and tracking orders, ensuring accuracy and efficiency throughout the entire order lifecycle. My role involves daily communication with third-party warehouse personnel and maintaining comprehensive customer service files, which has significantly improved our operational workflow.

During my internship at Panache Lingerie, I gained valuable experience in customer service and retail math, managing appointment schedules and assisting with model castings. My educational background in Fashion Merchandising from the University of Georgia further solidified my expertise in sales and marketing, allowing me to maintain long-term client relationships and achieve a 90% bridal conversion average.

Experience

Work history, roles, and key accomplishments

Current

Wholesale Customer Service Administrator

Current

Panache Lingerie

Jan 2020 - Present (5 years 5 months)

Responsible for processing, tracking, and expediting the whole life cycle of orders for retailers. Duties include sending invoices, following up with warehouse personnel, maintaining customer service files, and analyzing reports for the sales team.

Order Processing Customer Service Sales Support Microsoft Excel B2B Marketing Reports

Intern

Panache Lingerie

Jan 2018 - Feb 2018 (1 month)

Assisted in customer service and showroom management during internship. Responsibilities included managing appointment schedules, assisting with model castings, and tracking marketing strategies.

Customer Service Showroom Management Scheduling Marketing Strategy Event Planning