Kwesi Ewusi Donkoh

I’m a dynamic IT Analyst with a proven track record in data analysis and IT troubleshooting. I enhance system performance and user satisfaction by resolving problems effectively and collaborating across teams.

In my current role, I analyze system performance metrics to identify improvement opportunities and support users in troubleshooting technical issues across multiple systems. I also back data migration initiatives to improve database efficiency and reliability, while documenting workflows and standard operating procedures.

I bring strong technical writing and client relations skills, including support documentation, test planning and documentation, and clear written communication. I’m motivated by risk-aware, well-organized work—so users get dependable outcomes and teams can move faster with consistent documentation.