Kundai MakombeKM
Open to opportunities

Kundai Makombe

@kundaimakombe

Creative social media and marketing professional driving brand engagement.

Zimbabwe

What I'm looking for

I am looking for a role that fosters creativity, encourages collaboration, and offers opportunities for professional growth.

I am a creative and results-driven Social Media and Marketing Professional with a strong background in digital content creation, community management, and campaign strategy. My experience has equipped me with the skills to enhance brand presence and engagement through visually compelling content and targeted social media campaigns. I am passionate about building brand stories and fostering online communities, driving measurable growth through innovative digital strategies.

In my previous role as an Executive Marketing Assistant at Tatu Advertising, I successfully coordinated marketing initiatives that increased lead generation by 30% within a quarter. I managed a marketing budget of $40,000, achieving a 15% cost savings while enhancing campaign effectiveness. My ability to analyze market trends and develop promotional content has significantly improved brand communication and customer engagement across various platforms.

As a Customer Service Representative at Orex Global, I maintained a 95% customer satisfaction rate and identified upselling opportunities that contributed to a 20% revenue increase. My commitment to building long-term customer relationships through active listening and personal service has been a key factor in my success. I am excited to bring my expertise in social media management and digital marketing to a dynamic team.

Experience

Work history, roles, and key accomplishments

OP

Customer Service Representative

Orex Global Pvt

Oct 2023 - Mar 2024 (5 months)

As a Customer Service Representative, I maintained comprehensive records of customer interactions, achieving a 95% customer satisfaction rate. I identified upselling opportunities, resulting in a 20% revenue increase, and fostered long-term customer relationships through effective communication.

TL

Executive Marketing Assistant

Tatu Advertising Pvt Ltd

Jul 2018 - Aug 2023 (5 years 1 month)

In my role as Executive Marketing Assistant, I coordinated client communications and developed promotional content that enhanced brand engagement. I successfully increased lead generation by 30% and grew social media followers by 25% through targeted campaigns and effective budget management.

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Certification, Cyber Security

2024 -

Pursuing a certification in Cyber Security to enhance skills in protecting digital information and systems.

GP

Gweru Polytechnic

Certification, Business Management

2023 - 2023

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