Kundai Makombe
@kundaimakombe
Creative social media and marketing professional driving brand engagement.
What I'm looking for
I am a creative and results-driven Social Media and Marketing Professional with a strong background in digital content creation, community management, and campaign strategy. My experience has equipped me with the skills to enhance brand presence and engagement through visually compelling content and targeted social media campaigns. I am passionate about building brand stories and fostering online communities, driving measurable growth through innovative digital strategies.
In my previous role as an Executive Marketing Assistant at Tatu Advertising, I successfully coordinated marketing initiatives that increased lead generation by 30% within a quarter. I managed a marketing budget of $40,000, achieving a 15% cost savings while enhancing campaign effectiveness. My ability to analyze market trends and develop promotional content has significantly improved brand communication and customer engagement across various platforms.
As a Customer Service Representative at Orex Global, I maintained a 95% customer satisfaction rate and identified upselling opportunities that contributed to a 20% revenue increase. My commitment to building long-term customer relationships through active listening and personal service has been a key factor in my success. I am excited to bring my expertise in social media management and digital marketing to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Orex Global Pvt
Oct 2023 - Mar 2024 (5 months)
As a Customer Service Representative, I maintained comprehensive records of customer interactions, achieving a 95% customer satisfaction rate. I identified upselling opportunities, resulting in a 20% revenue increase, and fostered long-term customer relationships through effective communication.
Executive Marketing Assistant
Tatu Advertising Pvt Ltd
Jul 2018 - Aug 2023 (5 years 1 month)
In my role as Executive Marketing Assistant, I coordinated client communications and developed promotional content that enhanced brand engagement. I successfully increased lead generation by 30% and grew social media followers by 25% through targeted campaigns and effective budget management.
Education
Degrees, certifications, and relevant coursework
Alison
Certification, Cyber Security
2024 -
Pursuing a certification in Cyber Security to enhance skills in protecting digital information and systems.
Gweru Polytechnic
Certification, Business Management
2023 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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