Augie Olegario
@augieolegario
Self-motivated Social Media Manager with expertise in brand promotion.
What I'm looking for
I am a self-motivated Social Media Manager with a strong focus on Facebook and Instagram management. My experience includes helping entrepreneurs promote their brands effectively by engaging with their audience and setting clear objectives to achieve desired social media goals. I pride myself on delivering excellent work and professionalism in every project I undertake.
In my recent role as a Social Media Manager at Upwork, I was responsible for overseeing a company's interactions with the public by implementing effective content strategies across various social media platforms. I analyzed engagement data, identified trends in customer interactions, and planned digital campaigns to build a strong online community.
Additionally, my background in graphic design complements my social media skills, allowing me to create visually appealing content that resonates with audiences. I am dedicated to continuous improvement and always strive to take the extra mile to engage customers and enhance their experience.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Upwork
Feb 2024 - Aug 2024 (6 months)
Responsible for overseeing company interactions with the public by implementing social media content strategies. Duties included analyzing engagement data, identifying trends, and planning digital campaigns to build community online.
Customer Service
Teleperformance
Jul 2023 - May 2024 (10 months)
Followed communication procedures and guidelines to engage customers and ensure resolution. Maintained records of customer interactions, processed accounts, and filed documents.
Customer Service
iQor PH
Aug 2022 - May 2023 (9 months)
Identified and assessed customers' needs to achieve satisfaction. Provided accurate, valid, and complete account, product, and service information. Resolved product or service problems by clarifying customers' complaints.
Education
Degrees, certifications, and relevant coursework
Shuaa Institute
Certificate, HR & Admin
2016 - 2017
Completed studies focused on Human Resources and Administration. The program covered key concepts and practices in the field.
STI College
Diploma, Computer Programming
2003 - 2005
Undertook studies in Computer Programming. The curriculum focused on foundational programming concepts and techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
augieolegario.my.canva.siteJob categories
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