Kuldeep Yadav
@kuldeep_yadav
Product director with 10+ years scaling enterprise Conversational AI, Voice AI, and Generative AI platforms into measurable revenue growth.
IndiaWhat I'm looking for
I’m a product leader with 10+ years building enterprise SaaS and AI products, including 5+ years leading Conversational AI, Voice AI, Generative AI, and Agentic AI initiatives. As a founding product lead at VOICEplug, I scaled an MVP into enterprise deployments across 800+ restaurant locations, supporting 100K+ voice transactions per month and influencing $5M+ ARR.
I lead end-to-end product strategy and execution—driving product discovery, roadmap prioritization, experimentation, and AI evaluation frameworks across conversion, task completion, containment, latency, customer satisfaction, and revenue impact. I’ve delivered measurable outcomes like reducing restaurant labor costs by up to 60%, improving order conversion by 20%, and increasing average order value by 15%, while shaping the platform ecosystem across POS, loyalty, payments, telephony, CRM, and AI providers and co-authoring a patent for a deep neural network-based Voice AI plugin.
Experience
Work history, roles, and key accomplishments
Director - Products
Voiceplug Inc.
Feb 2021 - Present (5 years 4 months)
Scaled a Voice AI enterprise platform from MVP to deployments across 800+ restaurant locations, driving 100K+ voice transactions per month. Led Conversational/Voice/Generative/Agentic AI product strategy and teams of 15+, influencing $5M+ ARR and reducing labor costs up to 60% while improving order conversion by 20%.
Product Solutions Manager
Skit.ai
Jul 2020 - Dec 2020 (5 months)
Led Voice AI SaaS deployments for large enterprise customers with $2.8M gross ARR across India and SEA, delivering 4 POCs that met success KPIs on committed timelines. Established delivery tracking that improved schedule variance by 15% and cost variance by 30%, contributing an additional $800K ARR.
Product Owner
Think7
Oct 2014 - Jun 2020 (5 years 8 months)
As a founding team member, led customer discovery across 300+ manufacturing facilities and shaped an Industry 4.0 SaaS roadmap spanning quality management, production monitoring, digitization, and operational analytics. Integrated Industrial IoT hardware for real-time monitoring, improving customer LTV by 42% and maintaining 94%+ retention through engagement tracking and executive reporting dashbo
Education
Degrees, certifications, and relevant coursework
BMS Institute of Technology
Bachelor of Engineering, Electronics Engineering
2008 - 2012
Bachelor of Engineering in Electronics Engineering from BMS Institute of Technology in Bangalore, completed between 2008 and 2012.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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