KMKshitiz Maskey
@kshitizmaskey
Delivery & Project Management leader driving Agile transformations and customer success.
NepalWhat I'm looking for
I am a strategic, results-driven Delivery & Project Management leader with 14+ years of multi-industry experience building high-performing teams, optimizing delivery frameworks, and running BOT operations across global markets. I specialize in Agile transformations, SAFe/PI planning, KPI and SOP design, and aligning delivery operations with business strategy to improve predictability and client satisfaction.
I have led enterprise Agile implementations, scaled distributed delivery teams, and spoken at international Agile conferences to share best practices. My track record includes achieving measurable improvements in on-time delivery, client satisfaction, and operational readiness while mentoring teams and institutionalizing continuous improvement.
Experience
Work history, roles, and key accomplishments
Delivery Manager
TechKraft Inc
Dec 2024 - Present (1 year 2 months)
Spearhead BOT model delivery and lead cross-functional Agile teams to establish governance, SOPs, and KPIs that improved delivery quality and operational readiness for international clients.
Agile Project Manager
Rumrail LLC
Aug 2023 - Dec 2024 (1 year 4 months)
Led enterprise Agile implementation across distributed teams, driving 95% on-time delivery by establishing Scrum/PI ceremonies, KPIs, and reporting frameworks to improve cadence and stakeholder satisfaction.
Project Delivery Lead
Gurzu Inc
Jan 2022 - Jul 2023 (1 year 6 months)
Directed delivery of multiple client projects using Shape-Up and Scrum, improving sprint predictability and client satisfaction through disciplined backlog management and governance.
Digital Marketing Manager
Club Himalaya
Jan 2022 - Nov 2022 (10 months)
Led digital engagement strategy and omni-channel campaigns, integrating analytics to drive a 30% increase in direct online bookings within six months.
Subject Matter Expert
Gurzu Inc
Jun 2021 - Jan 2022 (7 months)
Provided product improvement, concept validation, and solution design guidance to align technical and business objectives for client products.
Sales Manager
Club Himalaya
Oct 2020 - Jan 2022 (1 year 3 months)
Developed and executed B2B and B2C sales strategies and operational pivots during COVID-19 to sustain business growth and customer engagement.
Assistant Manager
Club Himalaya
Aug 2018 - Oct 2020 (2 years 2 months)
Managed corporate and leisure client portfolios, developed targeted sales campaigns, and coached a sales team to consistently achieve revenue targets.
Founder / Manager
Navya
Sep 2017 - Jun 2018 (9 months)
Founded and managed an online retail brand, achieving break-even within four months and building a customer base of over 1,000.
Manager
ESPACE Studio
Sep 2015 - Aug 2017 (1 year 11 months)
Oversaw client-facing operations and led cross-functional execution for corporate events, ensuring delivery quality and client satisfaction.
Marketing Coordinator
Emazing Pvt. Ltd
Dec 2012 - Aug 2017 (4 years 8 months)
Delivered integrated marketing campaigns and managed vendor relationships to support business objectives and brand presence.
Client Servicing Executive
ESPACE Studio
Apr 2010 - Sep 2015 (5 years 5 months)
Managed long-term client relationships and ensured successful delivery of campaigns and events, achieving a 90% client retention rate.
Education
Degrees, certifications, and relevant coursework
Ace Institute of Management
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration at Ace Institute of Management, focusing on business fundamentals and management practices.
Little Angels' College
Higher Secondary Certificate, Management
Completed Higher Secondary Certificate (+2) in Management, covering foundational coursework in business and management subjects.
Little Angels' School
School Leaving Certificate, General Education
Completed School Leaving Certificate (SLC), the national secondary education qualification in Nepal.
Availability
Location
NepalAuthorized to work in
Job categories
Skills
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