Krys Williams

I’ve coordinated daily operations and patient care as a Patient Care & Site Coordinator at New Directions Mental Health, where I managed multi-county ABA scheduling and matched providers with patients. I also handled scheduling conflicts, supported new systems implementation, and helped guide hiring decisions.

Before that, I worked as a Scheduling Coordinator at StepOne Neurodiversity Services, resolving provider scheduling conflicts and assisting with systems rollout. I interviewed new field staff, recommended final patient resolutions, and kept multi-county schedules running smoothly.

I also built my scheduling depth as a Scheduling Specialist at Achieving True Self, managing multi-state ABA scheduling across PA/WV/MD. I kept communication clear between internal teams and client families, and I maintained accurate digital records.

Right now, I’m finishing Real Estate licensure while pursuing a B.A. in Behavioral Health at Seton Hill University. My work stays grounded in HIPAA compliance, SOP development, and strong hiring and training through interviews and staff onboarding.