Looking for a job

Krutika Thakre

@krutikathakre

Message

I improve high-volume operations through policy-driven case handling, KPI tracking, and data-driven reporting.

India

Message

What I'm looking for

I'm looking for an operations or data-focused role where I can use KPI tracking, reporting, process adherence, and structured problem-solving to improve service quality and operational outcomes.

At TaskUs, I reviewed high volumes of user-generated content while applying client policies, community standards, and quality requirements.

I met productivity and accuracy benchmarks across repetitive, sensitive, and complex cases. I documented cases accurately, escalated policy violations, and adapted to changing workflows while maintaining process consistency.

I use Advanced Excel, Power BI, SQL, Python, and Power Query to extract, validate, analyze, and report data. In a healthcare risk analysis project, I built analysis workflows and dashboard visualizations and developed a basic prediction model.

I'm pursuing an Executive MBA in Operations & Data Science and bring a B.Tech background in Electronics & Telecommunication Engineering. I also completed C# development training focused on programming, debugging, and requirement-based task execution.

Experience

Work history, roles, and key accomplishments

Content Moderator

TaskUs

Mar 2025 - Mar 2026 (1 year)

Reviewed high volumes of user-generated content in accordance with client policies and quality requirements. Met productivity and accuracy benchmarks while handling sensitive cases and escalated complex issues to support teams.

Content Moderation Policy Compliance Quality Assurance Case Handling Escalation Management Documentation KPI Tracking Process Adherence