krostic User
@krosticuser
Customer support representative at TTeknoloji who supported customers by phone and WhatsApp and helped resolve issues with internal teams.
TurkeyWhat I'm looking for
At TTeknoloji, I supported customers in Turkish by telephone and WhatsApp while studying in Budapest. I also contacted customers from company-provided lists to explain products and campaigns and make sales.
When customer problems needed attention, I coordinated with the relevant internal departments to help resolve them.
At Format C, I organised shoot preparations, calculated production budgets, and sourced and coordinated crew. I also arranged location and equipment rentals for production requirements.
My experience also includes social media and editorial content at Sinemaport, daily business operations at Hayta Street Food, and producing music videos for independent music producers through Fiverr.
Experience
Work history, roles, and key accomplishments
Business Operator
Hayta Street Food
Jan 2024 - Dec 2024 (11 months)
Independently managed preparation and service for online orders and restaurant guests. Communicated directly with customers and managed daily business operations and stock tracking.
Production Manager & Video Editor
Format C
Jan 2023 - Dec 2024 (1 year 11 months)
Organised shoot preparations, calculated production budgets, and sourced and coordinated crew. Arranged location and equipment rentals, and combined production coordination with filming and video editing for brand projects.
Business Operator
Fahriye Patisserie
Jan 2021 - Dec 2021 (11 months)
Managed business operations at a patisserie.
Customer Support & Sales Representative
TTeknoloji
Jan 2020 - Jun 2020 (5 months)
Provided customer support in Turkish by telephone and WhatsApp while studying in Budapest. Contacted customers to explain products and campaigns, and coordinated with internal departments to resolve issues.
Social Media & Content Editor
Sinemaport
Worked on social media and editorial content for a film website.
Freelance Video Producer
Produced music videos for independent music producers through Fiverr.
Education
Degrees, certifications, and relevant coursework
Budapest Metropolitan University
Film and Media Studies
Studied Film and Media Studies at Budapest Metropolitan University.
Tech stack
Software and tools used professionally
Availability
Location
TurkeyAuthorized to work in
Salary expectations
Job categories
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