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Krithiga krithi

@krithigakrithi

I build technical SOPs and knowledge content, leveraging .NET and analytics to enable partners.

India
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What I'm looking for

I’m looking for a role where I can own technical documentation and SOPs, strengthen knowledge governance, and support partner enablement—collaborating with product and sales to keep everything accurate, compliant, and easy to use.

I’m a Technical Document Writer / Knowledge & Content Specialist who turns complex processes into clear SOPs, end-user guides, and partner-ready documentation. Currently, I develop and maintain comprehensive SOP documents covering products, internal processes, partner workflows, and operational guidelines with high accuracy.

I also strengthen documentation governance by creating policy and process manuals, running content audits for clarity and relevance, and establishing version control standards so materials stay consistent across customer-facing and internal audiences. I translate complex technical concepts into accessible language for sales, presales, partners, and leadership through enablement decks, pitch documentation, and leadership review materials.

My background blends IT execution with partner and people operations: I’ve built dashboards and authored SQL queries across SQL Server and Oracle, contributed to requirement analysis and test case design, and earlier managed partner relationships and HR operations. That mix helps me collaborate cross-functionally to align documentation and operations with business objectives.

Experience

Work history, roles, and key accomplishments

DI
Current

Technical Document Writer

DataSwitch Inc

Mar 2025 - Present (1 year 2 months)

Develop and maintain SOPs and structured product documentation covering partner workflows, internal processes, and end-user guides. Create sales enablement and knowledge repositories, perform documentation audits, and coordinate cross-functionally to keep content accurate and up to date.

Education

Degrees, certifications, and relevant coursework

Madras University logoMU

Madras University

Bachelor of Engineering, Computer Science

Grade: GPA: 79.4%

Bachelor of Engineering in Computer Science from the University of Madras, achieving a GPA of 79.4%.

CS

CBSE SCHOOL

12th Grade (Higher Secondary), Higher Secondary Education

1998 - 2000

Grade: CGPA: 86%

Completed 12th grade (CBSE) with a CGPA of 86%.

Tech stack

Software and tools used professionally

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