Kristina BondarKB
Open to opportunities

Kristina Bondar

@kristinabondar

Dedicated customer advocate with expertise in service and data entry.

United States

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a results-driven professional with a Bachelor's in Business Organization and Administration from Valencia College. My experience spans customer service, accounts receivable, and data entry, where I have consistently demonstrated my ability to thrive in fast-paced environments. At Safelite Auto Glass, I managed incoming calls and emails, ensuring that service issues were resolved efficiently while providing exceptional customer service.

In my previous role as an A/R Assistant and Customer Service Representative at Ideal Auto Glass, I honed my skills in managing financial transactions and maintaining accurate records. I successfully reduced outstanding balances by diligently following up on delinquent payments and processed auto glass claims with precision. My commitment to effective communication and customer satisfaction has been a cornerstone of my professional ethos, enabling me to build strong relationships with clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

SG

Customer Advocate

Safelite Auto Glass

Jul 2023 - Jul 2024 (11 months)

Managed incoming calls and emails for service issues, pricing, and warranties. Handled administrative tasks including work order management and customer service interactions. Ensured smooth daily operations and provided exceptional customer service.

IG

A/R Assistant / Customer Service Representative

Ideal Auto Glass

Jun 2020 - Jul 2023 (3 years 1 month)

Posted and deposited payments, maintained accurate records, and followed up on delinquent accounts. Processed auto glass claims and handled customer inquiries professionally, ensuring high levels of customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Valencia College logoVC

Valencia College

Bachelor's, Business Organization and Administration

Pursued a Bachelor's in Business Organization and Administration, focusing on the principles of business management and organizational structure.

Tech stack

Software and tools used professionally

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Kristina Bondar - Customer Advocate - Safelite Auto Glass | Himalayas