Kristina Bondar
@kristinabondar
Dedicated customer advocate with expertise in service and data entry.
What I'm looking for
I am a results-driven professional with a Bachelor's in Business Organization and Administration from Valencia College. My experience spans customer service, accounts receivable, and data entry, where I have consistently demonstrated my ability to thrive in fast-paced environments. At Safelite Auto Glass, I managed incoming calls and emails, ensuring that service issues were resolved efficiently while providing exceptional customer service.
In my previous role as an A/R Assistant and Customer Service Representative at Ideal Auto Glass, I honed my skills in managing financial transactions and maintaining accurate records. I successfully reduced outstanding balances by diligently following up on delinquent payments and processed auto glass claims with precision. My commitment to effective communication and customer satisfaction has been a cornerstone of my professional ethos, enabling me to build strong relationships with clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Customer Advocate
Safelite Auto Glass
Jul 2023 - Jul 2024 (11 months)
Managed incoming calls and emails for service issues, pricing, and warranties. Handled administrative tasks including work order management and customer service interactions. Ensured smooth daily operations and provided exceptional customer service.
A/R Assistant / Customer Service Representative
Ideal Auto Glass
Jun 2020 - Jul 2023 (3 years 1 month)
Posted and deposited payments, maintained accurate records, and followed up on delinquent accounts. Processed auto glass claims and handled customer inquiries professionally, ensuring high levels of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Valencia College
Bachelor's, Business Organization and Administration
Pursued a Bachelor's in Business Organization and Administration, focusing on the principles of business management and organizational structure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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