Kristel Claire Rodriguez

Managed HubSpot and Wix records, handled customer inquiries, and ran social media campaigns. Co-ordinated social media, blog posts, events, and newsletters, while also managing sales invoices and billing concerns.

Worked as a digital marketing consultant, setting up and running Facebook ads for a B2C audience. Strategized and executed social media and content marketing campaigns, including outreach and lead generation.

Provided stakeholder management for marketing campaigns and system integrations, ensuring contractual deliverables were met. Managed market research, optimized software procurement, and designed graphics for LinkedIn and Twitter Ads.

Authored diverse SEO-optimized content articles ranging from 500 to 2,500 words across various topics. Catered to different client needs in e-commerce, vehicles, esports, and mental health.

Assisted in optimizing client accounts, demand generation, and sales & marketing for B2B and B2C SaaS startups. Provided executive assistant support to the CEO, including schedule management and project updates.

Managed project management, digital marketing, and administrative tasks, including appointments, calendar management, and email handling. Handled lead generation, customer support, sales, and event planning for corporate meetings.

Worked part-time as an Online ESL tutor for Japanese adults, teaching students of all fluency levels. Focused on improving conversational English skills for businessmen.

Assisted in the Compensation and Benefits department, addressing employee concerns related to leave requests and benefit inquiries. Participated in screening over 500 applicants for a major job fair and managed incoming/outgoing calls.

Assigned to the Main Kitchen, Hot Kitchen, and Entrée Section, handling high-volume cooking for up to 3000 guests. Prepared and assisted in serving culinary delights for VIP events, ensuring HACCP safe operations.

Maintained HACCP safety practices and upheld high standards in fine dining cooking and food preparation. Crafted a variety of dishes, including vegetables, soups, risottos, fresh pasta, and handled various meats and seafood.

Managed customer relations as a Tier 2 representative and Retention Specialist, achieving top NPR and AHT metrics. Handled technical tasks, resolved billing issues, and adapted to new responsibilities from departmental mergers.

Completed a Diploma in Culinary Arts at the International School for Culinary Arts and Hotel Management from 2017 to 2019. Developed practical skills in various culinary techniques and kitchen operations.

Studied Psychology at De La Salle University Manila from 2012 to 2016. Gained foundational knowledge in psychological theories and research methods.