KJKrishnaKumar J
@krishnakumarj
Results-driven professional with 19 years of experience in operations.
IndiaWhat I'm looking for
I am a results-driven professional with 19 years of extensive experience in Order Management, Project Accounting, and the Order to Cash (O2C) and Procure to Pay (P2P) processes. Currently, I serve as an Engagement Manager at Capgemini Business Services, where I lead a team of 105 members across multiple delivery centers. My expertise lies in managing global service delivery, ensuring high client satisfaction, and driving optimal performance through effective team management and process improvements.
Throughout my career, I have successfully implemented transformative projects, including the deployment of RPA solutions that have significantly improved operational efficiency. Notably, I led the implementation of YayPay for Collections, which resulted in a 10-day reduction in Days Sales Outstanding (DSO) and enhanced collector performance. My commitment to continuous improvement is further demonstrated by my Six Sigma Green Belt certification, which I leverage to drive innovation and operational excellence in every project I undertake.
Experience
Work history, roles, and key accomplishments
Engagement Manager
Capgemini Business Services India Pvt. Ltd.
Sep 2015 - Present (9 years 8 months)
Currently serving as Engagement Manager, overseeing global service delivery for Order to Cash processes across multiple countries. Responsible for managing a team of 105, driving performance metrics, and leading transformation projects focused on automation and process improvement.
Assistant Manager
Oracle India Pvt. Ltd.
Jun 2014 - Oct 2015 (1 year 4 months)
Managed a team responsible for project accounting, including contract booking and revenue recognition. Collaborated with various departments to streamline processes and improve operational efficiency.
Front Office Lead
Hewlett Packard
Oct 2005 - May 2014 (8 years 7 months)
Led operational processes for Quote to Cash in the India HPSW team. Managed customer quotes, negotiated sales margins, and ensured timely order management.
Team Lead
Hewlett Packard
Jan 2005 - Oct 2005 (9 months)
Led a team in preparing business quotes for HP hardware products. Ensured timely delivery and compliance with SLAs while providing training and support to team members.
Education
Degrees, certifications, and relevant coursework
National College
Bachelor of Science, Geology
2002 - 2005
Grade: 70%
Completed a Bachelor of Science in Geology with a focus on geological sciences, including the study of earth materials, processes, and history.
Indian Statistical Institute
Six Sigma Green Belt
Achieved Six Sigma Green Belt certification, demonstrating expertise in process improvement and quality management methodologies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring KrishnaKumar?
You can contact KrishnaKumar and 50k+ other talented remote workers on Himalayas.
Message KrishnaKumarFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
