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Krishna Gandhi

@krishnagandhi

Technical business analyst at Travelex India who optimized order flows to improve conversion by 30%.

At Travelex India Pvt. Ltd., I analyze order failures and recommend improvements to customer journeys. My work identified optimizations that enhanced conversion by 30%.

I work with stakeholders and product managers to elicit requirements, assess gaps between legacy systems and microservices, and translate business needs into user stories and acceptance criteria.

I designed ETL pipelines and Python scripts for log analysis and data migration, and created dashboards to track error trends, system performance, and business KPIs. I also supported data validation and UAT.

Earlier, I developed C# and Selenium WebDriver automation frameworks and tested REST and gRPC microservices. My domain experience includes SWIFT payments, KYC, AML, due diligence, and sanction screening.

Experience

Work history, roles, and key accomplishments

Current

Team Leader

Current

Travelex India Pvt. Ltd.

Apr 2018 - Present (8 years 6 months)

Led technical business analysis for microservices-based applications, performing root cause analysis and stakeholder management. Recommended optimizations that enhanced conversion rate by 30%.

Business Analysis Requirements Gathering Gap Analysis SQL Python Microservices REST APIs Postman AWS CI CD BDD Selenium C#Rest Sharp Data Analysis Tableau Power BI ETL UAT Release Management Swift KYC AML

Lead Analyst

Travelex India Pvt. Ltd.

Nov 2015 - Apr 2018 (2 years 5 months)

Designed and executed comprehensive testing for enterprise applications and developed automation frameworks. Led performance testing initiatives, improving system response time by 20%.

Testing Automation Selenium Webdriver C#SpecFlow Rest Sharp API Testing Performance Testing Locust Postman Defect Management Mantis Git AWS Podman PostgreSQL DynamoDB

Sr. V & V Engineer

IGate

Nov 2012 - Mar 2014 (1 year 4 months)

Collaborated with stakeholders to elicit and document business requirements for a Hospitality Management System. Developed and maintained Requirement Traceability Matrix and supported testing activities.

Business Analysis Requirements Elicitation FRS RTM Test scenarios SIT Regression Testing Selenium Webdriver C#

Sr. QA Engineer

Gateway Technolabs

Aug 2009 - Oct 2012 (3 years 2 months)

Gathered and analyzed business requirements, designed and executed comprehensive testing, and developed automation frameworks. Managed defect lifecycle and contributed to test documentation.