Mohit Gupta

I’m a Results-driven Business Analyst and RPA Delivery Lead with end-to-end ownership of RPA programme delivery, execution governance, and sprint tracking. In my current role at TELUS Digital, I’ve led delivery across 25+ Process Design Documents, including 7 critical PDDs, improving documentation turnaround by 30%+ while coordinating business, development, and QA to reduce rework cycles by ~20%.

I bring strong data visualization and requirements discipline, building 80+ dashboards across AWS QuickSight and Tableau to support reporting and decision-making. At Forwood Enterprises, I authored business requirements for mobile products (CRM and Safety Apps), led requirements elicitation and validation through the SDLC, and contributed to a better adoption experience by identifying key feature gaps and enabling unique features.

Earlier, at Paxcom India (a Paymentus company), I delivered crash analytics dashboards that increased payment success by 4% and reduced login failures by 12%, while strengthening data integrity through API testing with Postman and precise JSON modifications. I’ve also built internal knowledge bases to streamline collaboration, mentored a team of 6 Business Analysts in RPA documentation expertise, and consistently focused on measurable impact, quality, and stakeholder alignment.