At Qualitest, I gathered and prioritized requirements for Claritev’s US healthcare payer-provider platform. I authored user stories, acceptance criteria, wireframes, and API specifications for claims and member-management workflows.
At Wipro, I supported Standard Chartered Bank’s ISO 20022 migration for cross-border payments. I mapped SWIFT MT messages to ISO 20022 formats and developed process maps and BPMN models.
At Innova Point, I created user stories and acceptance criteria for e-commerce enhancements, contributing to a 20% increase in sales. I also produced business analysis documentation and participated in UAT.
Earlier, at Paxcel Technology and V2 Solutions, I developed business analysis documentation and test cases, and carried out functional testing. I’m an AWS Certified Cloud Practitioner with experience across healthcare, banking, e-commerce, and CRM.
