Open to opportunities

Kravosky Makopoi

@kravoskymakopoi

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Junior Business Analyst with expertise in data analysis and systems.

Lesotho

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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and allows me to leverage my analytical skills to drive impactful projects.

I am a dedicated Junior Business Analyst with a strong background in computer science and extensive experience in data analysis, project management, and systems administration. My journey began at the National University of Lesotho, where I earned my BSc in Computer Science, and since then, I have honed my skills in various roles, including Information Systems Officer and ICT Teacher.

At Alliance Insurance Company, I have successfully contributed to multiple projects, conducting research, gathering requirements, and analyzing business processes to identify areas for improvement. My ability to communicate effectively with stakeholders and train staff on in-house systems has been instrumental in driving project success. I am passionate about leveraging technology to enhance business operations and improve customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Junior Business Analyst

Current

Alliance Insurance Company

Dec 2022 - Present (2 years 7 months)

Assisted the team with projects, conducting research and compiling data as needed. Provided documentation support for requirements gathering, process analysis, gap analysis, design of new functionality and product testing.

Business Analysis Project Management Data Analysis Stakeholder Management Research Documentation Process Improvement IT Advancements Training Reporting

Information Systems Officer

Botho University

Feb 2019 - Nov 2022 (3 years 9 months)

Administered and supported CRM, ERP, LMS, and MIS Systems, ensuring optimal performance. Conducted trainings for lecturers and students on system utilization and prepared structured reports for management.

System Administration CRM ERP LMS MIS Data Analysis Reporting Training Process Mapping SOP Development

ICT Teacher & Coordinator

Letlotlo Junior School

Sep 2018 - Jan 2019 (4 months)

Taught Information & Communication Technology to students and maintained the school's local IT Infrastructure. Administered the online Learning Management System (EDMODO) and provided IT support.

Infrastructure Network Administration Learning Management Systems Edmodo PowerPoint Training IT Support

Student Tutor

National University of Lesotho

Jan 2017 - Dec 2018 (1 year 11 months)

Assisted first-year students with Computer Skills and Awareness, focusing on Microsoft Office tools. Introduced advanced Microsoft Office concepts, Visual Basic (VB), and basic JAVA programming to second-year BSc students.

Microsoft Office Suite MS Word MS Excel MS Access MS Publisher Visual Basic Java Programming Tutoring

IT Officer

Ministry of Health Headquarters

May 2018 - Aug 2018 (3 months)

Provided IT support to various departments, ensuring maximum uptime of the Ministry's local IT Infrastructure. Conducted user trainings for pharmacists and data capturers on ELMIS and DHIS2 systems.

Epi Info IT Support System Troubleshooting User Training ELMIS DHIS2 EPI Info Infrastructure

Education

Degrees, certifications, and relevant coursework

Soofia English Medium Primary School

Primary School Leaving Examinations (PSLE), General Studies

Completed primary school education and obtained the Primary School Leaving Examinations (PSLE) qualification.

Butha-Buthe High School

Junior Certificate (JC), General Studies

Completed junior secondary education and obtained the Junior Certificate (JC) qualification.

Butha-Buthe High School

Cambridge Overseas School Certificate (COSC), General Studies

Completed senior secondary education and obtained the Cambridge Overseas School Certificate (COSC) qualification.

National University of Lesotho

BSc Computer Science, Computer Science

Completed a Bachelor of Science degree in Computer Science with a 2:2 classification. Gained foundational knowledge and practical skills in various aspects of computer science.