Koppada Rohini

I am a dedicated Team Leader with a strong background in quality assurance and a proven track record in issue resolution and interpersonal communication. My experience spans over several years in the BPO sector, where I have honed my skills in project management, personnel training, and production scheduling. I pride myself on setting a high standard for work ethic, punctuality, and quality, which has been recognized through various awards and accolades.

During my tenure at Patra India BPO Services, I successfully led teams, ensuring timely and effective communication of critical instructions and feedback to management. My leadership skills have been instrumental in fostering a collaborative environment, where I take accountability and drive my team towards achieving production metrics. I have also been involved in risk and crisis management, identifying training needs, and supporting business operations through effective planning and prioritization.