Komal User
@komaluser1
Business Facilitation Officer skilled in stakeholder management and process innovation.
What I'm looking for
As a Business Facilitation Officer at the Department of Industries & Commerce, I have successfully facilitated over 450 investment applications worth ₹20,000 Cr, ensuring compliance and streamlining processes for MSMEs and start-ups. My role involves managing relationships with various stakeholders and regulatory departments, which has led to a 25% reduction in approval delays.
I take pride in leading a team of over 20 district-level officers, conducting capacity-building workshops, and implementing innovative solutions to enhance the Ease of Doing Business in Punjab. My collaborative efforts with the National Informatics Centre have improved user interfaces and resolved over 250 investor queries annually, showcasing my commitment to digital transformation and process efficiency.
Experience
Work history, roles, and key accomplishments
Business Facilitation Officer
Department of Industries & Commerce, Govt of Punjab
Apr 2022 - Present (3 years 2 months)
As a Business Facilitation Officer, I facilitate investments and ensure effective implementation of industrial policies. I manage relationships with stakeholders, streamline regulatory processes, and lead a team to resolve investor issues, contributing to improved Ease of Doing Business rankings.
Education
Degrees, certifications, and relevant coursework
Panjab University
Post Graduate Diploma, Computer Applications
2020 - 2021
Grade: 82%
Completed a Post Graduate Diploma in Computer Applications with a focus on software development and application management, achieving a score of 82%.
Goswami Ganesh Dutta Sanatan Dharam College
Bachelor of Commerce, Commerce
2017 - 2020
Grade: 69.75%
Earned a Bachelor of Commerce with a specialization in Banking, achieving a score of 69.75%. The program included coursework in finance, accounting, and banking principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Komal?
You can contact Komal and 90k+ other talented remote workers on Himalayas.
Message KomalFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
