Komal Kapoor
@komalkapoor1
I lead customer service teams delivering property management and pre-tenancy support for UK residential lettings.
IndiaWhat I'm looking for
I lead customer service operations at Techblue Software, supporting UK residential lettings with front-office management, pre-tenancy administration, credit control, and property portfolio management.
I've progressed from Senior Process Analyst to Customer Service Team Lead, managing small teams and handling contracts, maintenance queries, contractor coordination, tenant appointments, safety certificates, and compliance audits.
Experience
Work history, roles, and key accomplishments
Customer Service Team Lead
Techblue Software Private Limited
Sep 2023 - Present (3 years 2 months)
Worked as Customer Service Team Lead at Techblue Software Private Limited.
Senior Process Analyst
Techblue Software Private Limited
Apr 2016 - Sep 2023 (7 years 5 months)
Worked as Senior Process Analyst at Techblue Software Private Limited.
Process Advisor
INTERGLOBE TECHNOLOGIES PRIVATE LIMITED
Aug 2014 - Apr 2016 (1 year 8 months)
Worked as Process Advisor at INTERGLOBE TECHNOLOGIES PRIVATE LIMITED.
Technical Support Officer
Convergys
Oct 2012 - Feb 2014 (1 year 4 months)
Worked as Technical Support Officer at Convergys.
Smartclass coordinator
educomp sol. ltd
Dec 2011 - Sep 2012 (9 months)
Worked as Smartclass coordinator at educomp sol. ltd.
EDP incharge
Malwa auto sales pvt ltd.
Feb 2011 - Dec 2011 (10 months)
Worked as EDP incharge at Malwa auto sales pvt ltd..
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Commerce - BCom
Skillsoft
Achieve Productivity in Your Personal Life
Issued Apr 2023
Skillsoft
Basic Formulas in Excel 2016 for Windows
Issued May 2023
Skillsoft
Building Trust with Business Ethics
Issued May 2023
Holy child school Sonipat
Senior secondary level
1994 - 2008
Google Digital Unlocked
The fundamentals of Digital Marketing
Issued Nov 2020
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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