Koko Vicky
@kokovicky
Customer Service Representative and Supervisor handling enquiries, complaints, orders, and daily business operations.
NigeriaWhat I'm looking for
As a Customer Service Representative / Supervisor, I respond to customer enquiries, process orders, and follow up in a timely way. I handle complaints professionally and check order details for accuracy.
I also coordinate staff, support daily business operations, and assist with administrative tasks, record-keeping, and order documentation. I’m seeking a remote customer support or administrative support role.
Experience
Work history, roles, and key accomplishments
Customer Service Representative / Supervisor
Unknown
Jan 2021 - Present (5 years 9 months)
Responded to customer enquiries, processed orders, and provided timely follow-up. Handled customer complaints professionally and coordinated staff to support smooth daily business operations.
Education
Degrees, certifications, and relevant coursework
Rivers State University
Bachelor of Science, Sociology
2022 - 2026
Pursued a B.Sc. in Sociology from 2022 to 2026.
Total Child Model School
Secondary School Education, General Studies
2017 - 2021
Completed secondary school education from 2017 to 2021.
Total Child Model School
Primary School Education, General Studies
2010 - 2017
Completed primary school education from 2010 to 2017.
Rivers State University Information Technology Academy
Certificate of I.C.T Competence, Information Technology
Grade: Credit
Earned a Certificate of I.C.T Competence with a grade of Credit.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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