Kodjo Esse
@kodjoesse
I’m a licensed claims adjuster building a long-term insurance claims career.
What I'm looking for
I’m a licensed Minnesota Property & Casualty Adjuster pursuing a long-term claims career, bringing vehicle inspection, documentation, and customer de-escalation experience from the United States Marine Corps and client-facing service roles.
As a Marine Corps Corporal and motor vehicle transport operator, I conducted pre- and post-operation vehicle damage and safety inspections, documented readiness reports, coordinated transport schedules, and supervised junior Marines. In salon leadership roles, I manage high-volume schedules, resolve service concerns directly, and maintain strong repeat-client relationships while completing an Associate of Science in Finance.
Experience
Work history, roles, and key accomplishments
Lead Barber / Client Relations & Service Management
Bradley Douglas Salon Spa
Oct 2025 - Present (11 months)
Conducts daily one-on-one customer consultations, schedule management, and immediate service issue resolution over phone and in person. De-escalates customer concerns to maintain an 80%+ repeat client rate and ensures compliance with state board regulations.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Associate of Science, Finance
2025 -
Pursuing an Associate of Science in Finance with coursework in Financial Analysis, Accounting, and Risk Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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