Open to opportunities

Kirti Singh

@kirtisingh4

Message

Product Analyst building AI-native analytics and automation for payment funnels and self-serve BI.

India

Message

What I'm looking for

I’m looking for a product/analytics role where I can build AI-native analytics and automation—own instrumentation and experiments, accelerate RCAs, and help teams move from dashboards to self-serve, decision-ready insights.

I’m a Product Analyst at Housing.com (REA India) where I scale payment systems and turn complex metrics into decisions through AI-native analytics workflows. I’ve architected LLM-powered self-serve BI on top of Databricks, prototyped MCP-connected data pipelines, and automated reporting so teams spend less time on ad-hoc analysis and more time acting on insights.

On the growth side, I’ve owned funnel instrumentation for Pay on Credit, run GA4/BigQuery session-level A/B experimentation, and led RCAs for CVR fluctuations across payment flows. I also deliver measurable automation impact—building Databricks-to-Slack workflows, conversation mining on refund escalations, and reusable Claude Code skills that compress RCA/report turnaround from days to minutes—while maintaining accurate product and reporting instrumentation.

Experience

Work history, roles, and key accomplishments

Current

Product Analyst

Current

Housing.com (REA India)

Dec 2024 - Present (1 year 7 months)

Architected an LLM-powered natural-language analytics layer over Databricks to enable self-serve querying of revenue, ARPU, and transaction KPIs, reducing ad-hoc analyst dependency. Built analytics automation (Claude Code, Slack reporting, and MCP-connected data pipelines) and ran funnel instrumentation, A/B analysis, and CVR/RCAs for payment and marketplace flows.

Databricks BigQuery MySQL Python Claude Code MCP (Model Context Protocol)Tableau Figma Jira Branch GA4 A B Testing

Product Analyst & Consultant

Sprinklr

Jul 2023 - Dec 2024 (1 year 5 months)

Managed enterprise CXM client engagements and delivered automated insights and reporting across social listening, sentiment analysis, and CXM dashboards. Built boolean keyword queries, BI dashboards, and proactive alerting for emerging negative sentiment and crisis indicators.

Sprinklr Social Listening Sentiment Analysis CXM Dashboards BI dashboards Alerting Asana Google Sheets Google Slides Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

IIT Ropar

Bachelor of Technology (B.Tech), Electrical Engineering

2019 - 2023

Grade: CGPA 7.85

Activities and societies: Leadership and extracurricular roles: Internship Coordinator (CDCRC), Cultural Event Head (Zeitgeist), Dramatics Society Coordinator (Undekha). Coursework incl. Anthropic/Claude API and Claude Code for analytics automation; AI & Data and Python for Data Science & ML.

B.Tech in Electrical Engineering at IIT Ropar (CGPA 7.85). Completed undergraduate coursework with additional training in AI and data/analytics automation.