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Kiran DevathiKD
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Kiran Devathi

@kirandevathi

Technical Writer at SS&C Technologies who automated hotfix documentation, reducing preparation time by approximately 75%.

India
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At SS&C Technologies, I owned PMA product documentation across Agile release cycles, covering release notes, hotfixes, feature guides, API references, and user manuals. I automated hotfix documentation with AI models, reducing preparation time from approximately one working day to two hours.

I also configured the in-house Spectra AI model with corporate style guides and review checklists, and led the migration of the F1 Help repository to MadCap Flare. Across my work at Gainsight, Honeywell, Saudi Telecom Company (STC), and earlier employers, I developed product and engineering documentation, including API references, technical reports, manuals, and training content.

Experience

Work history, roles, and key accomplishments

Saudi Telecom Company (STC) logoSS

Documentation Specialist/Business Analyst

Saudi Telecom Company (STC)

Aug 2016 - Aug 2017 (1 year)

Owned RTTS application documentation, including API references, High-Level Design, Business Requirements Specification Documents, administration guides, and user manuals. Gathered requirements from subject matter experts and developers to translate technical specifications into integration documents and process flows.

Education

Degrees, certifications, and relevant coursework

HT

Hyderabad College of Aviation Technology

Aircraft Maintenance Engineering (Mechanical), Aircraft Maintenance Engineering

Completed Aircraft Maintenance Engineering (Mechanical) program in 2009.

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