At OmniBSIC Bank, I coordinated card product initiatives from requirements definition and testing through implementation and operational rollout. I worked with business and technology stakeholders to prepare operations for launches and system enhancements.
In my CMS Operations Officer role at OmniBSIC Bank, I managed card management system operations supporting card issuing and payment processing. I monitored authorization, transaction processing and settlement workflows, and investigated settlement discrepancies.
At Zenith Bank Ghana, I coordinated the operational implementation of an automated settlement and reconciliation solution, including testing, implementation activities and team adoption. I also processed and reconciled card and merchant transactions across payment schemes including Visa, Mastercard, American Express and CUP.
