King Mark Bago
@kingmarkbago
Self-taught IT Helpdesk professional delivering customer-focused technical support and Linux/network troubleshooting for remote work.
PhilippinesWhat I'm looking for
I’m a self-taught IT Helpdesk and technical support candidate, driven by initiative and hands-on learning. I’ve built my skills through independent study of Linux system administration, computer networking, network security, and hardware troubleshooting—entirely on personal equipment without formal instruction.
In my current personal project work, I’ve installed and maintained Windows 10 and upgraded to Windows 11, migrated to Manjaro (then Linux Mint XFCE for low-RAM performance), and diagnosed a broken LightDM display manager using terminal-based recovery. I also configure security and network tools like Wireshark, Aircrack-ng, WPA2 testing, and AdGuard Home DNS filtering, while continuing cybersecurity study via TryHackMe.
Experience
Work history, roles, and key accomplishments
Linux & Windows Administrator
Personal Project
Sep 2025 - Present (8 months)
Independently configured and maintained Windows 10/11 and Manjaro (Arch-based), then migrated to Linux Mint XFCE to optimize performance on low-RAM hardware. Troubleshot LightDM display manager failures, secured a home network with Wireshark/Aircrack-ng (WPA2 testing), and set up AdGuard Home DNS filtering.
Service Crew / Waiter
Restaurant Industry
Jan 2022 - Jan 2023 (1 year)
Provided customer service in a high-volume restaurant environment by handling inquiries, orders, and complaints with professionalism and patience. Collaborated with team members to support smooth daily operations.
Education
Degrees, certifications, and relevant coursework
TESDA
TESDA Course, Computer Systems and Networks Maintenance
Grade: 41% complete
In progress learning Computer Systems and Networks maintenance with an indicated progress level.
TryHackMe
Network Fundamentals course (In Progress), Network Fundamentals
Activities and societies: Network Fundamentals and Intro to LAN modules
Completing the Network Fundamentals learning path to build cybersecurity and networking knowledge.
Senior High School
High School Diploma (Grade 12), General Education
Completed Grade 12 senior high school in the Philippines (specific school name not provided).
TESDA
NC II (Installing & Configuring Computer Systems), Computer System Servicing
Completed the Computer System Servicing NC II program, covering installing and configuring computer systems.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
Interested in hiring King Mark?
You can contact King Mark and 90k+ other talented remote workers on Himalayas.
Message King MarkFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
