Kim User
@kimuser6
Creative program manager specializing in Amazon content, catalog optimization, and data-driven product launches.
PhilippinesWhat I'm looking for
I am a Creative Program Manager with extensive experience leading end-to-end creative strategy and production for Amazon marketplace assets, including A+ Content, Brand Stores, PDP imagery and copy. I have managed and optimized product catalogs across Seller and Vendor Central, resolved listing suppressions and catalog issues, and directed designers and copywriters to deliver high-quality, on-brand content.
I combine SEO and keyword strategy with hands-on catalog optimization and product research to execute successful product launches and maintain marketplace compliance. My background includes content moderation, customer service, and cross-functional program leadership focused on measurable seller performance and enhanced shopping experiences.
Experience
Work history, roles, and key accomplishments
Creative Program Manager
Channel Op/Buybox Experts
Aug 2015 - Nov 2025 (10 years 3 months)
Led end-to-end creative strategy and production for Amazon marketplace assets (A+ Content, Brand Stores, PDP imagery and copy) and managed catalog optimization to improve listing accuracy and discoverability.
Catalog Manager
True Heroes / Channel Key
Nov 2023 - Dec 2024 (1 year 1 month)
Oversaw Amazon accounts and created/enhanced product pages using strategic design and high-traffic keywords to improve discoverability and conversion.
Amazon Store Generalist
GWA Auto Parts
Oct 2020 - Oct 2023 (3 years)
Conducted in-depth Amazon product research and executed product launches with keyword-rich listings, while providing case management and customer service support.
Content Moderator
Arvato Bertelsmann
Jan 2015 - Jul 2015 (6 months)
Reviewed website content, photos, and videos to ensure compliance with Bing Ads policy and quality standards.
Customer Service Representative
Amberbase Solutions Inc./ Telus
Jun 2010 - Sep 2013 (3 years 3 months)
Managed financial account concerns including payment guidance and billing questions, ensuring accuracy and confidentiality.
Email & Listing Specialist
Homeaway UK
Responded to host and customer inquiries and assisted property owners in creating, updating, and optimizing listings to improve booking outcomes.
Education
Degrees, certifications, and relevant coursework
Datamex
Computer Science
2009 - 2011
Undertook studies or training in computer science-related topics at Datamex from 2009 to 2011.
Greenville College
Secondary Education, Secondary Education
2005 - 2009
Completed secondary education at Greenville College from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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