Open to opportunities

Kim Liebert

@kimliebert

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Experienced Clinical Director with expertise in hospice care and quality assurance.

United States

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What I'm looking for

I seek a role that values quality improvement and patient-centered care, with opportunities for leadership and professional growth.

I am a Clinical Director with extensive leadership expertise in hospice care, quality assurance, infection control, and clinical operations management. My career has been marked by a commitment to developing and implementing quality improvement initiatives that enhance patient outcomes and ensure regulatory compliance. I have successfully led deficiency-free State surveys and driven adherence to Medicare, Medicaid, OSHA, and accreditation standards.

Throughout my professional journey, I have demonstrated a proactive approach to problem-solving, leveraging data analysis and root cause analysis to enhance quality systems and streamline care coordination. My experience includes coordinating care for high-risk Medicaid members, developing comprehensive care plans, and implementing infection control programs during the COVID-19 pandemic. I am dedicated to fostering interdisciplinary collaboration and continuous professional development across clinical teams to achieve operational excellence.

Experience

Work history, roles, and key accomplishments

Regional Care Coordination RN

Help at Home

Jan 2023 - Apr 2025 (2 years 3 months)

Coordinated care for high-risk Medicaid members through proactive telephonic outreach, achieving a 30% reduction in emergency room visits and a 40% decrease in inpatient stays. Managed and reviewed ADT member lists weekly, implementing targeted interventions and personalized Plans of Care to drive improved health outcomes.

Care Coordination ADT Chronic Illness Education Data Analysis

Quality Assurance & Infection Control RN

Verland Foundation

Mar 2020 - May 2022 (2 years 2 months)

Designed and implemented a comprehensive Quality Assurance and Infection Control Program, including an Emergency Preparedness Plan and COVID-19-specific protocols. Led infection prevention initiatives during COVID-19, conducting PPE training and coordinating campus-wide testing clinics.

Quality Assurance infection prevention PPE Training Root Cause Analysis Regulatory Compliance

Regional Operations Quality Assurance Coordinator

Amedisys, Compassionate Care Hospice

Apr 2017 - Aug 2019 (2 years 4 months)

Collected, analyzed, and interpreted data from medical records and reports to identify trends and drive continuous quality improvement initiatives. Collaborated closely with the Compliance Department and regulatory authorities, proactively addressing high-risk areas and ensuring readiness for State and CHAP surveys.

Data Analysis Quality Improvement Regulatory Compliance CAHPS Surveys HQRP Reports CHAP Surveys

Director of Clinical Operations

Amedisys, Compassionate Care Hospice

Oct 2013 - Apr 2017 (3 years 6 months)

Directed all clinical operations for a multi-site hospice organization, achieving deficiency-free State surveys by maintaining strict compliance with federal and state regulations. Led quality improvement initiatives that significantly boosted patient satisfaction scores and managed the employee lifecycle for clinical staff.

Hospice Care Quality Improvement Clinical Satisfaction Budget Management

Education

Degrees, certifications, and relevant coursework

Pittsburgh Ohio Valley Hospital School of Nursing

Diploma in Nursing, Nursing

Completed a comprehensive nursing program to become a Registered Nurse. The curriculum focused on foundational nursing principles, patient care, and clinical practices essential for healthcare settings.