Kim Celestial
@kimcelestial
Technical Support Specialist at ADR Financial Group, integrating Meta CAPI and building GHL lead tracking.
PhilippinesWhat I'm looking for
At ADR Financial Group, Dream Car Secrets, and Business Credit Blueprint, I manage GoHighLevel and HubSpot funnels, automation workflows, email and SMS sequences, and payment gateway integrations.
I integrated Meta CAPI to resolve duplicate pixel events and enable FBCLID-based ad attribution. I also developed qualified and disqualified lead tracking in GHL and built a real-time paid-versus-organic marketing dashboard in Lovable.
At ADR Financial Group, I administer the chargeback lifecycle, including Visa Reason Code 10.4 pre-arbitration rebuttals, and compile evidence packages. My earlier experience includes administrative support at Dream Group and Paradise Resort, along with data entry at Source Corp.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
ADR Financial Group
Jan 2023 - Present (3 years 9 months)
Engineered and managed GoHighLevel and HubSpot funnels, automation workflows, email/SMS sequences, and payment gateway integrations. Spearheaded Meta CAPI integration and developed lead tracking systems and marketing dashboards.
Dispute Specialist
ADR Financial Group
Jan 2020 - Present (6 years 9 months)
Administered the complete chargeback lifecycle, including Pre-Arbitration Rebuttals under Visa Reason Code 10.4. Compiled comprehensive evidence packages and elevated customer satisfaction through conflict resolution.
HR Assistant
Dream Group
Jan 2016 - Dec 2019 (3 years 11 months)
Orchestrated administrative support, compiled essential reports, and facilitated visa application and renewal processes. Delivered cross-divisional administrative support including document management and compliance adherence.
Secretary
Paradise Resort
Jan 2014 - Dec 2016 (2 years 11 months)
Maintained detailed spreadsheets, provided comprehensive assistance with payroll processing, and developed executive presentations.
Data Encoder
Source Corp
Jan 2012 - Dec 2014 (2 years 11 months)
Inputted insurance and financial data accurately and diligently maintained daily production logs.
Education
Degrees, certifications, and relevant coursework
STI College-Olongapo
Associate in Computer Technology, Computer Technology
2010 - 2012
Grade: Graduated with Honors
Associate in Computer Technology degree from STI College-Olongapo, graduated with honors.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
Interested in hiring Kim?
You can contact Kim and 90k+ other talented remote workers on Himalayas.
Message KimGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
