KSKimberly Smith
@kimberlysmith1
Dedicated Quality Auditor with 10 years of experience.
United StatesWhat I'm looking for
I am a dedicated Quality Auditor with over 10 years of experience in ensuring compliance and quality standards across various industries. My journey began in materials handling and evolved into quality assurance, where I have honed my skills in auditing, data entry, and customer support. I thrive in team-oriented environments and am committed to exceeding expectations and meeting deadlines.
Currently, I work as a Quality Auditor at Plastipak Packaging, where I perform daily testing on plastic products and ensure compliance with FDA GMP standards. My previous roles have equipped me with a strong understanding of SAP, Microsoft Office, and quality inspection techniques. I take pride in my attention to detail and my ability to maintain confidentiality while handling sensitive information.
My goal is to secure long-term employment with a company that values hard work, a positive attitude, and a willingness to learn. I am eager to contribute my expertise in quality assurance and customer service to help drive organizational success.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
CCS Medical
Dec 2024 - Present (6 months)
Obtained and processed authorizations for reorders, resolving patient issues and ensuring accurate reorder processing through various channels. Maintained a strong understanding of medical documentation, insurance requirements, and company procedures. Maximized patient base through retention efforts and cross-selling.
Quality Auditor
Plastipak Packaging, Inc.
Dec 2022 - Present (2 years 6 months)
Performed daily testing on plastic products, ensuring quality through detailed inspections of materials and finished products. Audited reports, forms, and records to ensure compliance with procedures and requirements. Maintained adherence to FDA GMP's for food contact packaging and followed product safety and quality standards.
Caliper Credit Agent/Financial Coach
United Wealth Education Services
Sep 2019 - Present (5 years 9 months)
Maintained and updated customer information while providing assistance to clients on achieving financial and credit goals. Followed up with potential clients who inquired about services. Provided fast, friendly, and professional customer support.
Quality Technician II
Smith & Nephew
Aug 2014 - Present (10 years 10 months)
Revived production orders for knee and hip implants, making adjustments corresponding to material requirements. Compiled and recorded data pertaining to rework and scrap in database systems. Inspected zirconium materials and initiated supplier orders.
Machine Operator/Order Puller
Williams Sonoma
Sep 2013 - Present (11 years 9 months)
Pulled orders, assembled items, and packaged products accurately and efficiently using RF scan technology. Operated machinery and located products using a database. Maintained a safe and team-oriented work environment.
Packer
Menlo
Jun 2013 - Present (12 years)
Pulled orders, assembled items, and packaged products accurately and efficiently. Utilized RF scan technology and maintained a clean work area. Demonstrated good eye/hand coordination and worked effectively in a safe, team-oriented environment.
Attendant
Premier Building and Floor Maintenance
Jan 2013 - Present (12 years 5 months)
Performed light maintenance work and maintained a neat and clean workplace. Worked diligently with minimal supervision. Ensured a tidy and organized environment.
Material Handler
Federal Express
Oct 2005 - Present (19 years 8 months)
Led a team in loading and unloading aircraft, ensuring freight reached its destination in a timely manner. Operated a variety of machines including belt loaders, loaders, and tugs. Maintained a safe and team-oriented work environment.
Education
Degrees, certifications, and relevant coursework
Remington College
Associate, Criminal Justice
Studied criminal justice principles and practices. Gained foundational knowledge in the legal system and law enforcement.
Trezevant High School
High School Diploma, General Studies
Completed high school education. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Skills
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