Kayla Wells
@kaylawells
Auditor and operations professional specializing in inventory accuracy, quality assurance, and regulatory compliance.
What I'm looking for
I’m a results-driven operations and coordination professional with 8+ years of experience in auditing, inventory control, warehouse operations, and customer support. I support accuracy in fast-paced environments by reconciling inventory discrepancies, ensuring regulatory compliance, and improving operational efficiency.
In my current role as an Auditor at PGi Inc., I audit customer orders prior to shipment to ensure accuracy and compliance. I verify documentation, inventory counts, and system entries to cut shipping errors, investigate discrepancies, and maintain Excel spreadsheets to support correct reporting.
Previously, I worked as a City Letter Carrier with the United States Postal Service, delivering high-volume mail while meeting federal standards and safeguarding confidential materials. I’ve also provided technical troubleshooting as an Internet Help Desk Representative and supported order processing as a Merchandise Handler at a distribution center.
Experience
Work history, roles, and key accomplishments
Auditor
PGi Inc.
Nov 2025 - Present (9 months)
Audit customer orders prior to shipment to ensure accuracy and compliance, including verifying documentation, inventory counts, and system entries. Investigate discrepancies, implement corrective actions, and maintain Excel spreadsheets to reconcile inventory movements and support reporting.
Managed high-volume mail sorting and delivery while meeting federal standards. Maintained route efficiency, protected confidential materials, and provided customer service under time constraints.
Internet Help Desk Representative
IBEX Global
Jun 2016 - Jul 2016 (1 month)
Provided technical support for hardware, software, and connectivity issues. Documented resolutions and resolved multi-platform technical problems.
Merchandise Handler
Rue21 Distribution Center
Feb 2015 - Jun 2016 (1 year 4 months)
Picked, packed, and processed customer orders while exceeding productivity goals. Cross-trained in multiple departments and supported new employee training.
Education
Degrees, certifications, and relevant coursework
Weir High School
High School Diploma, High School
Earned a High School Diploma from Weir High School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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