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Kimberly Laughren

@kimberlylaughren

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Detail-oriented QA professional trained in manual and automated testing, focused on improving software quality.

United States

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What I'm looking for

I am seeking a remote QA role where I can apply test case design, API validation, and automation skills in a collaborative, process-improvement focused environment.

I am a detail-oriented and analytical Quality Assurance professional trained through TripleTen's Manual and Automated QA programs.

I design and execute test cases, document defects, and validate APIs using tools such as Jira, Postman, and Chrome DevTools, and I apply Python for automation work.

My background in high-performance service and logistics roles taught me precision, accountability, process improvement and strong troubleshooting skills that translate directly to QA responsibilities.

I am seeking a remote QA role where I can apply testing methodologies, problem-solving, and collaborative communication to enhance software quality and user experience.

Experience

Work history, roles, and key accomplishments

Current

Independent Contractor

Current

Amazon Flex / DoorDash / Uber

Jan 2018 - Present (8 years)

Delivered over 98% on-time and accurate deliveries by optimizing routes and resolving issues, reducing reassignments by 15% through detailed logging and process consistency.

Process Improvement Logging Troubleshooting Time Management Customer Service Quality Control

Current

Household Manager

Current

Private Household

Jan 2015 - Present (11 years)

Managed complex scheduling, budgeting, and daily operations to maintain household functionality and reliability, enhancing multitasking and prioritization skills.

Scheduling Budget Management Operations Coordination Prioritization Multitasking Reliability

Service Technician

Jiffy Lube

Jan 2022 - Dec 2023 (1 year 11 months)

Performed multi-point vehicle inspections and diagnostic testing, maintaining 100% compliance with manufacturer and safety standards through systematic checks and root cause analysis.

Diagnostics Root Cause Analysis Inspections Safety Compliance Quality Assurance

Server / Front-of-House

Cheddar's Scratch Kitchen

Jan 2013 - Dec 2015 (2 years 11 months)

Ensured 99% order accuracy and improved table turnover efficiency by 10% through process improvements and team collaboration; trained new staff to maintain service quality.

Order Accuracy Process Improvement Customer Service Time Management Attention To Detail

Quality Assurance Trainee

TripleTen Bootcamp

Completed manual and automated QA coursework, designed and executed test cases, reported defects in Jira, and validated APIs with Postman to improve application quality.

Manual Testing Automated Testing Jira Postman API Testing Chrome DevTools Bug Reporting

Education

Degrees, certifications, and relevant coursework

TripleTen Bootcamp

Certificate, Quality Assurance

Completed TripleTen's Quality Assurance program covering manual and automated testing, test case creation, bug tracking, API testing with Postman, Python automation, and Jira reporting.