josue luna
@josueluna
Quality Assurance engineer specializing in manual testing, SQL validation, and cross-functional collaboration.
United StatesWhat I'm looking for
I am a Quality Assurance professional with 5+ years executing manual test cases, functional testing, and managing the full defect lifecycle across web applications and fintech systems.
I regularly run SQL queries against PostgreSQL and other databases to validate data, support API and script testing, and maintain QA documentation and test cases across multiple release cycles.
I have identified and reported 500+ bugs in Jira, mentored a QA team, and collaborated with developers and Business Analysts to improve testing processes, reduce rework, and compress defect-to-resolution cycles.
I work in Agile/Scrum environments, leverage tools like Microsoft Copilot to generate test cases, and focus on measurable quality improvements that reduce regression cycle time and prevent production incidents.
Experience
Work history, roles, and key accomplishments
Executed manual test cases and QA documentation across 12+ quarterly releases, reducing regression cycle time by 25% and surfacing data defects 35% earlier via PostgreSQL validation. Identified and reported 500+ Jira defects, cutting developer investigation time by 40% and compressing defect-to-resolution cycles.
Performed functional testing on 15+ front-end feature updates per quarter using HTML, CSS and JavaScript, reducing UI defects by 15% and clearing a backlog of 30+ legacy inconsistencies. Collaborated with product managers and stakeholders to define acceptance criteria and halve rework incidents.
Technical Analyst
Equinox
Apr 2017 - Jun 2019 (2 years 2 months)
Managed identity lifecycle for 1,500+ employees across 100+ locations, reducing access-related incidents by 30% through standardized workflows and runbooks that cut average resolution time from 2.5 hrs to 1 hr. Produced operational reports from Zendesk to reduce recurring tickets by 18%.
Education
Degrees, certifications, and relevant coursework
Syracuse University
Master of Applied Data Science, Data Science
Completed a Master of Applied Data Science program focused on applied data analysis and related methodologies.
Syracuse University
Bachelor of Science, Science
Completed a Bachelor of Science degree with coursework supportive of technical and analytical roles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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