Open to opportunities

Killian Raines

@killianraines

Message

I build production-ready .NET and React applications informed by deep reliability and incident-debugging experience.

Egypt

Message

What I'm looking for

I'm open to global remote opportunities where I can build reliable full-stack software, apply production-debugging experience, and contribute to quality, automation, and resilient systems.

I've resolved 700+ production incidents at Intellias across enterprise SaaS databases, APIs, and microservices, using logs, HTTP payloads, SQL transactional states, telemetry, and network traces to drive reproducible fixes.

I build production-style full-stack systems with C#/.NET Core, React, TypeScript, PostgreSQL, REST APIs, Docker, and CI/CD. My multi-tenant SaaS portal includes tenant-isolated schemas, JWT authentication, role hierarchies, backend APIs, frontend workflows, and automated quality gates.

My QA, support, and site reliability background helps me build with production behavior in mind. I've also created Python-based incident triage, semantic log analysis, and access-compliance automation workflows.

Experience

Work history, roles, and key accomplishments

L3 Production Systems Support & Site Reliability Engineer

Intellias

Jan 2025 - Dec 2026 (1 year 11 months)

Resolved 700+ production incidents across enterprise SaaS databases, APIs, and microservices, and diagnosed complex defects using logs, HTTP payloads, SQL states, telemetry, and network traces. Automated recurring operational work with Python and Bash and authored RCAs, SOPs, and incident runbooks.

Python BASH SQL Incident Management SOP流程设计 Operational Runbooks Distributed Systems Microservices SaaS Databases APIs Telemetry

QA Engineer & Site Reliability Engineer

PivotX Solutions

Jan 2023 - Dec 2024 (1 year 11 months)

Performed functional, smoke, regression, and release validation while documenting reproducible defects and edge cases. Supported application reliability through production diagnostics and coordination between QA and engineering.

QA Testing Regression Testing Smoke Testing Reliability

L2 Support Engineer

Mubasher International

Jan 2022 - Dec 2023 (1 year 11 months)

Resolved complex client software issues through structured ticket triage and remote troubleshooting. Built a strong foundation in application diagnostics, customer-facing technical communication, and escalation handling.

Technical Support Troubleshooting Ticket Triage Escalation Management Client Communication