At Elevada in Lisboa, I provide customer service in Portuguese and English across the café, bar, and coworking areas. I prepare and serve drinks and food, handle POS and payments, and assist with bookings, memberships, and events.
As a Brazil Payroll Specialist at CloudPay, I managed end-to-end payroll processes for the Brazilian market, ensuring accuracy, compliance with local labor and tax regulations, and timely delivery. I analyzed, validated, and reconciled payroll data to identify discrepancies.
At Procter & Gamble (P&G), I managed and validated payroll operations for the Mexican market. I performed quality controls and data validation while meeting established KPIs and SLAs.
Across my payroll roles, I investigated discrepancies and worked with internal stakeholders to resolve issues. I also contributed to process improvement initiatives in international corporate environments.

