Kierra Schell
@kierraschell
Healthcare audit and operations specialist improving EMR data accuracy, compliance, and documentation through data analysis and audits.
What I'm looking for
I’m a healthcare audit and operations specialist with over three years of experience in data analysis, documentation review, and compliance. I validate EMR data, conduct operational audits, and help teams stay aligned with regulatory and billing requirements.
In my current population health coordination work, I maintain patient records in EMR, perform data management to ensure accuracy and completeness, and support care coordination through outreach and documentation review. I also conduct quality assurance audits focused on HIPAA compliance and adherence to healthcare regulations.
Previously, I handled health benefit inquiries and claims issues remotely, using ICD-10 knowledge to verify billing codes and ensure accurate benefits verification. I produced thorough documentation to support compliance while resolving patient and insurance-related concerns.
Earlier, I worked as a Registered MedicalAssistant, supporting providers with patient visits, scheduling, referrals, and EHR-based documentation. Across every role, I focus on reducing documentation errors and collaborating with clinical and compliance partners to improve accuracy and efficiency.
Experience
Work history, roles, and key accomplishments
Resident Population Health Coordinator
NRI Staffing
Apr 2023 - Present (3 years 2 months)
Maintained patient records in EMR (Athena) to support accurate care coordination and outreach while ensuring adherence to healthcare regulations. Conducted quality assurance audits of patient documentation to support HIPAA compliance and regulatory requirements.
Handled patient inquiries by verifying insurance benefits and resolving claims issues while maintaining accurate documentation for compliance. Used ICD-10 knowledge to verify billing codes and document audit-ready support for regulatory requirements.
Registered Medical Assistant
Diamond Health
Jun 2021 - Jul 2022 (1 year 1 month)
Assisted providers with patient visits by documenting care and coordinating scheduling and referrals. Trained staff on EHR systems and supported efficient operations in clinical workflows.
Education
Degrees, certifications, and relevant coursework
Fortis College
Certificate, Medical Assisting
Completed a Medical Assisting certificate program at Fortis College.
Availability
Location
Authorized to work in
Job categories
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