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Kiel Louise Morales

@kiellouisemorales

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Administrative support professional at PhilCare who processed franchise applications and verified documents.

Philippines

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At PhilCare, Inc., I processed HMO franchise applications and verified supporting documents for accuracy and completeness.

I communicated with brokers, agents, and internal teams to resolve documentation issues, and maintained client records using Microsoft Excel and internal systems.

At D.M. Ferrer & Associates Corporation, I reviewed engineering drawings, monitored construction progress through site inspections, and maintained project records. Earlier, as a part-time Data Encoder at Digital Assets, I updated website content and checked webpages for accuracy and functionality.

Experience

Work history, roles, and key accomplishments

Client Servicing Officer

PhilCare, Inc.

Mar 2025 - Jul 2026 (1 year 4 months)

Processed HMO franchise applications and verified supporting documents to ensure data accuracy and completeness. Communicated with brokers, agents, and internal teams to resolve documentation issues and maintained accurate client records using Microsoft Excel and internal systems.

Excel Data Entry Data Validation Document Control Client Servicing Communication Skills Records Management

Project Management Intern

D.M. Ferrer & Associates Corporation

Jun 2024 - Jun 2024 (0 months)

Reviewed structural and architectural drawings and monitored construction progress through site inspections. Organized and maintained engineering documents, project records, and site inspection reports to support document control and regulatory compliance.

Document Control Site Inspections Engineering Drawings Records Management Project Coordination

Data Encoder

Digital Assets, Offshore

Aug 2021 - Feb 2022 (6 months)

Entered and updated website content, including text and images, in the company's content management system while ensuring accuracy and compliance with project requirements. Reviewed completed webpages to verify content accuracy, formatting, and functionality before updating project status in Microsoft Excel.

Data Entry Content Management Systems Excel Data Validation Attention To Detail