Geo Anne Rigayen

Derecognized donated, transferred, and disposed equipment from books of accounts and property records. Identified and assigned property numbers for various donation and transfer reports, facilitating their dropping in the Property Management Information System (PMIS).

Facilitated the derecognition of donated Agri-machineries in the book of accounts under RCEF and identified corresponding PAR/Property Numbers for each Deed of Donation. Managed the dropping of donated Agri-machineries in the Property Management Information System and reconciled these records with the Finance Division.

Provided comprehensive customer support via phone, email, and instant message to business customers, serving as the primary contact for inbound issues. Effectively escalated technical product-related issues to the appropriate Product Support department and meticulously tracked and documented all support requests.

Answered inquiries related to products, services, and current promotions, ensuring all relayed information was accurate and complete. Maintained strict confidentiality of customer's personal information and upheld product values by observing ethical principles and standards to deliver quality customer service.

Managed daily schedules, employee shifts, and time-off requests, assigning duties and overseeing progress to ensure daily sales/production goals were met. Handled cash at the end of shifts, managed bank deposits, and provided guidance and feedback to employees while resolving conflicts.

Completed secondary education, building a strong academic foundation across various subjects. Developed essential skills in critical thinking and problem-solving.

Completed a Bachelor of Arts in Psychology, focusing on the scientific study of the mind and behavior. Gained foundational knowledge in psychological theories, research methods, and their applications.