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Myra Mae Habagat Panganiban

@myramaehabagatpangan

Operations and technical intern at FiberHome Phils. Inc. who encoded service requests and supported field connectivity checks.

Philippines

Message

What I'm looking for

I'm prepared to contribute to administrative support, office operations, and computer-related clerical roles.

At FiberHome Phils. Inc., I encoded and categorized client repair and service requests in Excel for dispatch. I also logged operational and field data, prepared daily activity reports, and filed service documentation.

I assisted field technicians with connectivity checks, signal testing, and line diagnostics. For my IoT-Based Automated Peanut Crop Cultivator with Device-Controlled Harvester capstone, I maintained project records and testing logs as a Lead Technical Documenter & Co-Developer.

Experience

Work history, roles, and key accomplishments

Operations & Technical Intern

FiberHome Phils. Inc.

Encoded and categorized client repair and service requests into structured Excel spreadsheets for dispatch. Audited and logged operational and field data to assist technicians and accelerate resolution times.

Excel Data Entry Records Management Viber Dispatch Support Technical Documentation

Education

Degrees, certifications, and relevant coursework

University of Antique

Bachelor of Science, Computer Engineering

2022 -

Pursuing a Bachelor of Science in Computer Engineering, expected to graduate in 2026.

Data Analytics Philippines & DSA DataSense

Fundamentals of Statistics with MS Excel, Statistics with MS Excel

Completed Fundamentals of Statistics with MS Excel training, focusing on practical data organization, reporting, and foundational spreadsheet functions.

TESDA / MNG Tech Voc Inc.

Computer Security Incident Handling Level I, Computer Security Incident Handling

Completed Computer Security Incident Handling Level I training, covering incident logging, Zendesk ticketing workflows, and technical documentation protocols.