Khushi Kumari
@khushikumari5
I keep enterprise IT environments stable through responsive technical support.
IndiaWhat I'm looking for
At Tech Mahindra, I deliver IT support across hardware, software, network, and application issues, helping maintain stable, reliable operations.
I manage Active Directory user lifecycle operations, support Microsoft 365 and Azure, provide remote support through SCCM and Citrix, and monitor systems and alerts in SLA-driven environments. I’m continuing to grow in infrastructure management, system operations, and enterprise technology.
Experience
Work history, roles, and key accomplishments
Delivering IT support and troubleshooting hardware, software, network, and application issues
Managing Active Directory and user lifecycle operations
Supporting Microsoft 365 & Azure
Providing remote support using SCCM and Citrix
Monitoring systems, handling alerts, and maintaining SLA-driven operations
Worked as Member at Aakashdeep Foundation.
Explored SAP MM components:
Master Data, Purchasing, and Inventory. Data Analysis with excel.
Explored telecom technologies. Cold-called to up-sell service.
Took 20 inbound calls per day.
Education
Degrees, certifications, and relevant coursework
Sarala Birla University - SBU, Ranchi
Bachelor of Technology - BTech, Computer Science
2022 - 2025
Government Womens Polytechnic Tharpakhna Ranchi
Diploma, Computer Science & Engineering
2019 - 2022
Forage
Data Analytics and Visualization Virtual Experience
Issued Aug 2022
Sarala Birla Public School
10th
2009 - 2019
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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