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Khushbu Kashyap

@khushbukashyap

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Software implementation and training at MARG ERP LIMITED, helping clients implement software and learn to use it.

India

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At MARG ERP LIMITED, I manage software implementation and conduct training. I assess training needs and present courses, including one-to-one sessions.

Before that, as a Senior Technical Support Executive at BUSY INFOTECH PVT. LTD., I supported customers and provided software training. I also maintained account books and supported monthly closing processes.

My experience includes systems integration, data migration, requirements gathering, and financial software such as MargBooks, Marg ERP, Busy, and Tally.

Experience

Work history, roles, and key accomplishments

Current

Implementation and Training

Current

MARG ERP LIMITED

Oct 2024 - Present (2 years)

Managed the implementation of software and conducted training sessions. Conducted needs assessments, presented training courses, and managed escalated client inquiries.

Implementation Training Needs Assessment Client Management Communication Skills

Senior Technical Support Executive

BUSY INFOTECH PVT. LTD.

Jul 2022 - Oct 2024 (2 years 3 months)

Provided excellent customer support and built strong customer relationships. Maintained books of account, provided accounting support for monthly closing, and managed accounting transactions and software training.

Customer Support Accounting Bookkeeping Training Financial Reporting