Looking for a job

Khushbu Bhatia

@khushbubhatia1

Message

QA and Operations leader driving scalable testing and product reliability.

India

Message

What I'm looking for

I seek roles leading QA and operations for large-scale product launches where I can drive quality strategy, cross-functional collaboration, and data-driven process improvements.

I am a results-driven Quality Assurance and Operations leader with over 11 years of experience delivering large-scale product validation and quality initiatives for global mobile platforms. I have led and mentored QA teams, designed scalable testing frameworks, and used data-driven dashboards to improve defect detection, process efficiency, and release readiness.

I have a proven record of collaborating with engineering, product, and global stakeholders to ensure consistent quality across international launches, reducing time-to-market and strengthening release stability. I also founded and run a hospitality venture, where I oversee end-to-end operations, vendor management, and customer experience.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Neti Neti Cafe

Feb 2025 - Present (1 year 1 month)

Founded and manage a hospitality café, overseeing operations, vendor management, inventory planning, and customer experience while driving brand visibility through digital marketing and community-focused initiatives.

Operations Management Vendor Management Inventory Planning Customer Experience Social Media Marketing Process Improvement Inventory Control

QA Operations Lead

Samsung Research & Development Institute

Jul 2014 - Feb 2025 (10 years 7 months)

Led end-to-end QA and operations for Samsung mobile product launches, improving defect detection by 35%, increasing testing efficiency by 30%, and reducing time-to-market by 20%. Managed and mentored a 13-member QA team and implemented scalable QA frameworks and dashboards to drive data-driven release decisions.

Manual Testing Test Strategy Team Leadership Jira Test Management Mobile Testing Dashboards Process Improvement