
Khori Roberts
@khoriroberts
Workers' Compensation Manager II at Whole Foods Market analyzing operational risk and building Excel compliance trackers.
What I'm looking for
At Whole Foods Market (Amazon), I analyze high-risk claim data and operational trends using Excel and Amazon QuickSight. I developed an Excel-based tracker for status, exceptions, outstanding actions, and follow-up progress.
I monitor third-party administrator performance and policy adherence across U.S. regions and Canada, identify documentation gaps, and track corrective actions. I also coordinate reviews with legal counsel and business leaders and train store leadership on compliance procedures.
In my independent Microsoft Entra ID IAM and Identity Governance lab, I simulated JML and RBAC processes, performed access certification reviews, and tested MFA, Conditional Access, and enterprise SSO. I created access approval records, provisioning documentation, role inventories, and remediation evidence.
Experience
Work history, roles, and key accomplishments
Analyze high-risk claim data and operational trends using Excel and Amazon QuickSight; developed an Excel-based tracker to report status, exceptions, outstanding actions, and follow-up progress. Monitor third-party administrator performance and policy adherence across U.S. regions and Canada; identify documentation gaps, escalate risks, and track corrective actions to resolution.
Investigated discrepancies and reviewed sensitive records against policy and regulatory requirements; documented findings and escalated exceptions.
Workers' Compensation Adjuster
Alacrity Solutions
Nov 2021 - Feb 2024 (2 years 3 months)
Managed up to 150 concurrent claims, analyzed evidence, tracked deadlines and outstanding requests, and maintained records supporting regulatory reviews.
Medical Claims Adjuster
EA Renfroe
Aug 2021 - Nov 2021 (3 months)
Reviewed confidential records for completeness and accuracy; identified documentation gaps and coordinated corrective follow-up.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA Security+, Cybersecurity
CompTIA Security+ (SY0-701) certification, valid through May 2029.
University of Houston
Undergraduate coursework, General Studies
Completed 90+ college credit hours at the University of Houston.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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