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Christen Anderson

@christenanderson

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I lead enterprise compliance governance, workplace investigations reporting, and responsible AI frameworks.

United States

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What I'm looking for

I'm looking to lead compliance, governance, employee-relations, and regulatory initiatives where I can turn complex data and cases into practical controls, executive insights, and stronger organizational readiness.

At Comcast, I lead enterprise governance and analysis for employee complaints and workplace investigations across four business units supporting 100K+ employees.

I analyze more than 1,000 case records annually, turning employee-relations trends, regulatory risks, and control gaps into executive dashboards, board-level reporting, and practical actions.

I designed and implemented Comcast's first enterprise Responsible AI governance framework for workplace investigations and complaint monitoring, strengthening reporting consistency, audit readiness, and decision support.

Across Comcast, Cigna HealthSpring, UnitedHealthcare, and Independence Blue Cross, I've improved audit workflows, regulatory compliance, case governance, reporting quality, and cross-functional decision-making in highly regulated environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Specialist, Corporate Compliance

Current

Comcast

Jun 2024 - Present (2 years 3 months)

Lead enterprise-wide governance and analysis of employee complaints and workplace investigation data, providing actionable insights to HR, Legal, Compliance, and business leaders. Developed executive dashboards and board-level reporting, and implemented a ResponsibleAI governance framework.

Power BI Excel PowerPoint SharePoint Microsoft 365 Copilot Teams Outlook Workday Harvey.Ai Case Management and Reporting Platforms Data Analysis Executive Reporting Governance Risk Assessment Compliance

Senior Analyst, Business Expansion Center of Excellence

Comcast

Jan 2023 - Jun 2024 (1 year 5 months)

Supported enterprise integration initiatives through project governance, stakeholder communications, and operational tracking. Led a quarterly financial disclosure controls process and streamlined audit workflows.

Project Governance Stakeholder Communication Operational Tracking Financial Control Audit Workflows Data Analysis Executive Reporting

Senior Network Operations Analyst

Cigna HealthSpring

Jun 2022 - Dec 2022 (6 months)

Managed contracts for two major health systems, ensuring network participation and operational continuity. Led performance reviews with hospital leadership and delivered analytics on patient utilization trends.

Contract Management Data Analysis Provider Engagement Reporting Cross Functional Collaboration

Senior Regulatory Adherence Coordinator

UnitedHealthcare

Oct 2021 - Jun 2022 (8 months)

Managed high-volume appeals and redetermination matters while ensuring compliance with regulatory timelines. Improved process efficiency, increasing pretrial case resolution by 20% within six months.

Regulatory Compliance Case Management Process Improvement Reporting Legal Coordination

Lead Quality Business Analyst

Independence Blue Cross

Dec 2018 - Oct 2021 (2 years 10 months)

Conducted audits across Medicare and Marketplace programs, interpreting federal requirements and ensuring alignment with internal standards. Presented audit performance metrics and improvement recommendations to leadership.

Audit Regulatory Compliance Quality Assurance Data Analysis Process Improvement Reporting

Senior Medicare Enrollment Specialist

Independence Blue Cross

Jan 2016 - Dec 2018 (2 years 11 months)

Processed high-volume Medicare enrollments with 98% QA accuracy, exceeding compliance benchmarks. Served as a subject matter expert for government program enrollment determinations.

Medicare Enrollment Quality Assurance Compliance Workflow Optimization Reporting