Open to opportunities

Khaja Ali

@khajaali

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Operations and Data Analyst with expertise in business intelligence.

United States

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What I'm looking for

I am looking for opportunities that leverage my analytical expertise in AI-driven environments, focusing on business intelligence and operational efficiency.

I am an Operations and Data Analyst with a strong focus on business intelligence, process optimization, and strategic decision-making. My expertise lies in leveraging technology and analytics to enhance business performance and decision-making. I have a proven track record of driving efficiency and innovation through data-driven insights and process improvements.

In my current role at Affinity Home Care Group, I oversee business operations and strategic development, implementing AI-enhanced data-driven strategies that have increased efficiency by 30%. My previous experience includes roles at ALStream Tech Inc and Alpha Labs Inc, where I led initiatives that reduced operational inefficiencies and optimized data visualization dashboards, significantly improving report preparation times.

Throughout my career, I have been recognized for my contributions, including being named “Best Performer” multiple times. I am passionate about using my analytical expertise to contribute to AI-Powered Business Intelligence and Data Strategy initiatives, and I am eager to continue making impactful contributions in my next role.

Experience

Work history, roles, and key accomplishments

Current

Operations and Business Development Analyst

Current

Affinity Home Care Group

Nov 2024 - Present (8 months)

Oversee business operations and strategic development to drive growth and improve service quality. Develop and implement AI-enhanced data-driven strategies for business process optimization, increasing efficiency by 30%.

Business Operations Strategic Development AI Enhanced Data Strategies Process Optimization Client Relationship Management

Business Analyst

ALStream Tech Inc

Jun 2024 - Present (1 year 1 month)

Assisted in data collection, business process analysis, and developing strategic recommendations. Led a data-driven initiative that reduced operational inefficiencies by 25%.

Data Collection Business Process Analysis Strategic Recommendations SQL Power BI Python Market Research

Data Analyst

Alpha Labs Inc

Jan 2023 - Present (2 years 6 months)

Managed and maintained large datasets for business intelligence and decision-making. Developed and optimized data visualization dashboards using Tableau and Power BI, reducing report preparation time by 40%.

Data Management Data Visualization Tableau Power BI Data Validation

Lead Analyst – Operations

Amazon India

Aug 2019 - Present (5 years 11 months)

Identified trends, patterns, and anomalies in data using SQL and Tableau to provide recommendations for product and process improvements. Led key projects from initiation to completion, ensuring alignment with business goals.

SQL Tableau Power BI Python Advanced Excel Workflow Optimization KPI Tracking Mentoring

Technical Support Specialist

SITEL India Private Ltd

May 2017 - Present (8 years 2 months)

Provided technical support for hardware/software issues on Windows, macOS, and Linux. Used remote support tools (e.g., TeamViewer, LogMeIn) and ticketing systems (e.g., Zendesk, JIRA).

Technical Support Windows MacOS Linux Remote Tools Ticketing Systems Networking Concepts Customer Service

Education

Degrees, certifications, and relevant coursework

JNTUH

Bachelor of Technology, Electrical & Electronics Engineering

Completed a Bachelor of Electrical & Electronics Engineering, acquiring a strong foundation in electrical and electronic principles. Developed analytical and problem-solving skills applicable to various technical domains.

Lindsey Wilson College

Master of Science, Technology Management

Pursued a Master of Science in Technology Management, focusing on the intersection of technology and business strategy. Gained expertise in leveraging technological advancements for organizational growth and operational efficiency.