
Khai Lam
@khailam
Export Customer Service Intern at MSC Mediterranean Shipping Company, with hands-on experience in shipping documentation and supply chain planning.
What I'm looking for
At MSC Mediterranean Shipping Company, I work as an Export Customer Service Intern, cross-checking complex shipping documentation across multimodal operations.
My studies in Logistics & Supply Chain Management at Foreign Trade University follow FIATA's curriculum. I’ve developed hands-on experience in demand-supply planning and MRP-based purchasing plans, including building a full MPS and MRP for a 29,000-unit annual production programme.
As Logistics Coordinator for FTU MUN Conference at FTU Youth Union, I coordinated delivery of about 500 items across three conference sessions for 150 participants. The work included sponsor negotiations, delivery schedules, and resolving on-site issues under strict deadlines, with about 90% positive attendee feedback.
For FTU MUN Conference, I also co-created a sponsorship proposal with a nine-member team, contacted potential sponsors, and helped secure two official Sponsors. I’m keen to contribute to supply chain planning, operations, and end-to-end execution in an international environment.
Experience
Work history, roles, and key accomplishments
Worked as Export Customer Service Intern at MSC Mediterranean Shipping Company.
Worked as Export Customer Service Executive at MSC Mediterranean Shipping Company.
- Used Excel to source and rank in-kind potential sponsors and negotiated in-kind sponsor products and delivery schedules with chosen sponsors.
- Coordinated end-to-end delivery of ~500 items across 3 conference sessions for 150 participants, managing sponsor negotiations, delivery schedules, and on-site issue resolution under strict deadlines, achieving ~90% positive attendee feedback.
- Co-created sponsorship proposal with a 9-member team; contacted 50+ potential sponsors and negotiated with 10 over two months.
- Secured 2 official Sponsors and executed a marketing campaign that increased sponsor visibility by 50+ followers. Awarded Best Salesperson of the conference.
Education
Degrees, certifications, and relevant coursework
Foreign Trade University
Bachelor's degree, Logistics, Materials, and Supply Chain Management
2023 - 2027
Unilever
Unilever Supply Chain Data Analyst
Apr 2026
CSCMP
CSCMP Supply Chain Foundations: Inventory Management Professional Certificate
Dec 2025
CSCMP
CSCMP Supply Chain Foundations: Demand Planning Professional Certificate
Nov 2025
IDP Education Ltd
IELTS 8.0
Nov 2021 · Expired Nov 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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