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Khai Lam

@khailam

Export Customer Service Intern at MSC Mediterranean Shipping Company, with hands-on experience in shipping documentation and supply chain planning.

Vietnam
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What I'm looking for

I’m eager to contribute to supply chain planning, operations, and end-to-end execution in a fast-paced international environment.

At MSC Mediterranean Shipping Company, I work as an Export Customer Service Intern, cross-checking complex shipping documentation across multimodal operations.

My studies in Logistics & Supply Chain Management at Foreign Trade University follow FIATA's curriculum. I’ve developed hands-on experience in demand-supply planning and MRP-based purchasing plans, including building a full MPS and MRP for a 29,000-unit annual production programme.

As Logistics Coordinator for FTU MUN Conference at FTU Youth Union, I coordinated delivery of about 500 items across three conference sessions for 150 participants. The work included sponsor negotiations, delivery schedules, and resolving on-site issues under strict deadlines, with about 90% positive attendee feedback.

For FTU MUN Conference, I also co-created a sponsorship proposal with a nine-member team, contacted potential sponsors, and helped secure two official Sponsors. I’m keen to contribute to supply chain planning, operations, and end-to-end execution in an international environment.

Experience

Work history, roles, and key accomplishments

MSC Mediterranean Shipping Company logoMC
Current

Export Customer Service Intern

Jun 2026 - Present (4 months)

Worked as Export Customer Service Intern at MSC Mediterranean Shipping Company.

MSC Mediterranean Shipping Company logoMC

Export Customer Service Executive

Sep 2026 - Sep 2026 (0 months)

Worked as Export Customer Service Executive at MSC Mediterranean Shipping Company.

FTU Youth Union logoFU

Logistics Coordinator at FTU MUN Conference

Apr 2024 - Jun 2024 (2 months)

- Used Excel to source and rank in-kind potential sponsors and negotiated in-kind sponsor products and delivery schedules with chosen sponsors.
- Coordinated end-to-end delivery of ~500 items across 3 conference sessions for 150 participants, managing sponsor negotiations, delivery schedules, and on-site issue resolution under strict deadlines, achieving ~90% positive attendee feedback.

FTU Youth Union logoFU

Sponsorship outreach at FTU MUN Conference

Jan 2024 - Apr 2024 (3 months)

- Co-created sponsorship proposal with a 9-member team; contacted 50+ potential sponsors and negotiated with 10 over two months.
- Secured 2 official Sponsors and executed a marketing campaign that increased sponsor visibility by 50+ followers. Awarded Best Salesperson of the conference.

Education

Degrees, certifications, and relevant coursework

FU

Foreign Trade University

Bachelor's degree, Logistics, Materials, and Supply Chain Management

2023 - 2027

UN

Unilever

Unilever Supply Chain Data Analyst

Apr 2026

CS

CSCMP

CSCMP Supply Chain Foundations: Inventory Management Professional Certificate

Dec 2025

CS

CSCMP

CSCMP Supply Chain Foundations: Demand Planning Professional Certificate

Nov 2025

IL

IDP Education Ltd

IELTS 8.0

Nov 2021 · Expired Nov 2023

Tech stack

Software and tools used professionally

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