At Lagos Internal Revenue Service, I execute corporate tax audits and investigations, evaluate financial records for risk gaps, and help ensure compliance with regional operational procedures.
I manage complex reconciliations and objections involving corporate stakeholders, tax consultants, and internal legal teams. I also work with law enforcement and corporate compliance units to streamline recovery processes and records systems.
At Mutual Benefits Life Assurance Ltd., I managed post-sales client portfolios and maintained a 95%+ customer retention rate through proactive relationship management. I handled Tier-2 inquiries and product escalations remotely, and tracked client lifecycles, renewals, and engagement data.
Earlier, I worked as a Marketing & Account Associate at Mutual Benefits Life Assurance Ltd. and as an Operations & Financial Administrator (NYSC) at Ona-Ara Local Government. I have a B.Sc. in Psychology, an M.Sc. in Industrial Relations and Personnel Management in view, and a CIPM Professional Certificate in Human Resource Management.
